FAQ Q1. What's information should I provide to get the price? A:1. Chain quality? 2.the chain size? 3. the working voltage? 4. the
machine frequency? Q2. What's the lead time for regular order? A: The normal delivery time is 60-120 days. If you have special
needs or if the quantity is greater than 1 set, please explain when making an inquiry. When we quote, we will provide you with
accurate delivery time according to the actual situation. Q3.Can you provide lifting tools? A: Yes, we can provide any type of
lifting tools such as Manual chain hoists, manual lever chain hoist, electric chains hoists,chains, slings, hooks,
electromagnetics, grabs, beams, etc.non-standard fixtures, etc... Welcome to consult Q4. Is it OK to print my logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample. Q5. How do you ship
the goods and how long does it take to arrive? A: Small products can be transported by air, and large products can be transported
by sea. According to different countries and regions, the specific time will be confirmed according to the actual situation. Q6.
What is your terms of payment? A: Payment=1000USD, 30% T/T in advance ,balance before shipment. We'll show you the photos or
videos of the products and packages before you pay the balance. Q7. What is your terms of packing? A: Generally, we pack our goods
in neutral wooden boxes. If you have legally registered patent, we can pack the goods in your branded boxes after getting your
authorization letters. There is no package of big machines,there are just protective covers. Q8. Do you test all your goods before
delivery? A: Yes, we have 100% test before delivery Q9. How to proceed an order for hoist? A: Firstly let us know your
requirements or application:Hoists capacity, chains length and others? Secondly We quote according to your requirements or our
suggestions.Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production. Q10. Do
you offer guarantee for the products? A: Yes, we offer 1 years warranty to our products.