Frequently Asked Questions (FAQ)

1. What areas do you deliver to?

Prime RJ Solar PH delivers solar products nationwide across the Philippines. We work with trusted logistics partners to ensure safe and reliable delivery to Luzon, Visayas, and Mindanao.

2. How long does delivery take?

Delivery times vary depending on product availability and destination:

  • Metro Manila: 2–5 business days
  • Luzon Provinces: 3–7 business days
  • Visayas & Mindanao: 5–10 business days

Estimated delivery timelines will be provided upon order confirmation.

3. Do you offer installation services?

Currently, Prime RJ Solar PH focuses on supplying high-quality solar equipment nationwide. Installation services may be arranged through accredited local installers depending on your location. Please contact us for assistance.

4. What is your warranty policy?

Warranty coverage varies by manufacturer and product category:

  • Solar Panels: Up to 10–25 years warranty
  • Solar Inverters: Typically 1–10 years warranty
  • Battery Storage Systems: Typically 1–10 years warranty

Please refer to the individual product page or contact us for specific warranty details.

5. Can I order in bulk?

Yes. We welcome bulk orders for contractors, resellers, developers, commercial projects, and government institutions.

For bulk pricing and project quotations, please contact our sales team directly.

6. What payment methods do you accept?

We accept secure payment methods available through our Shopify store, including:

  • PayPal
  • Credit/Debit Cards
  • Online Banking
  • Digital Wallets (where available)
  • Other payment options displayed during checkout

Payment options may vary depending on your location.

7. How do I contact you for inquiries?

You may contact Prime RJ Solar PH through any of the following channels:

You may also visit our website: 🌐 primerjsolar.store

8. How do I know what solar system size I need?

Use our FREE Solar Load Calculator available on our website. Simply enter your appliances and usage details to estimate:

  • Required Solar Panels
  • Inverter Capacity
  • Battery Storage Requirements
  • Daily Energy Consumption

9. Are your products brand new and authentic?

Yes. We source products directly from trusted manufacturers and suppliers. All products are brand new and supplied with applicable manufacturer warranties.

10. Why choose Prime RJ Solar PH?

  • ✅ Factory-Direct Pricing
  • ✅ Grade A Certified Components
  • ✅ Nationwide Delivery
  • ✅ FREE Solar Load Calculator
  • ✅ Instant Quotations
  • ✅ Reliable Customer Support

Tailor your Electricity Load in you home and list down all you appliances and other electricity consumption, as much as you can mention the right wattage and number of hours used daily.

PRIME RJ SOLAR PH